Russald Medical Privacy Policy

Russald Medical S.A. of C.V. with address at Boulevard Agua Caliente 4558, CM3-1, Colonia Aviación 22014, Tijuana, Baja California, is responsible for the handling of the personal data you provide, which will be protected in accordance with the provisions of the General Law on Protection of Personal Data in Possession of Obligated Subjects, and other regulations that may be applicable. Your personal data will be used for the following purposes:

  • Registering, evaluating, qualifying and following up with request for services provided by clients/patients through the different communication channels.
  • Statistical controls, reports and communication provided by Russald Medical and/or affiliates; such as promotions, quality surveys and statistical records for service improvements.

This Privacy Statement gives you information about our privacy practices, the options you can choose and the rights you have with respect to your personal information, including the information that is collected from your online activity, the use of devices and the interactions with Russald Medical offline, such as when speaking with our representatives or team in general.

This Privacy Statement does not apply to applications, products, services, websites or features of social networks of third parties that can be accessed through links that we provide on our sites for your convenience and information. Access to such links will cause you to leave Russald Medical’s services and may result in a third party collecting or sharing information about you.

We do not control, endorse or have any representation on these third-party websites or their privacy practices, which may differ from ours. We encourage you to review the privacy policies of all the sites with which you interact before allowing the collection or use of your personal data.

Our privacy principles

We are governed by responsibility and are committed to the following principles, which are based on internationally recognized privacy and data protection frameworks:

Legality, fairness and transparency

We process personal data in compliance with legality and with transparency and fairness. Our data processing activities are carried out: 1) with your consent; 2) to fulfill our obligations towards you; 3) for the legitimate purposes of running our business, advancing with innovations and providing a uniform customer experience; or 4) otherwise in compliance with the law.

Notice and choice of the use of data

We are transparent, and we provide a notice and your choice clearly about the types of personal data collected and the purpose for which it is collected and processed.

We will not use personal data for other purposes that are incompatible with these Principles, our Privacy Statement or specific notices associated with the Russald Medical Services.

Data access

To protect your personal data from unauthorized use or publication, we implement the use of specialized software and tools that are the leader in their category and in compliance with international data protection standards.

Responsibility for subsequent transfers

We recognize our potential responsibility in the transfer of personal data between HP entities or third parties. Personal data will only be shared when third parties are contractually bound to provide equivalent levels of protection.

Resources, supervision and application

We are committed to resolving any concerns regarding your personal data by direct request to the following email: